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Andrew Craig – your letting partner
Property Management in Tyneside and the North East
We have been collecting rents and managing property, since 1974. Our name is synonymous with the highest levels of care in lettings and management of residential and commercial property. Your rented property, whether it be your home or an investment, will be safe with us.
We are an independent family owned and run business. We manage almost 1000 properties of all types, including small flats, family homes and commercial properties. Whether you have one property, or two hundred, we have the skill and experience to look after your interests.
Meet the Professionals
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| Andrew Craig Partner |
Sarah Craig Partner |
Brenda Hernandez |
Denise Brown Office Manager |
Lorraine Smith Accounts Manager |
Debbie Sinclair Sales Manager |
We maintain the highest professional standards by conforming to the strict rules of conduct of the Royal Institution of Chartered Surveyors (RICS), which is the most senior and respected property organisation, in the world.
RICS is the worlds leading qualification when it comes to professional standards in property and attaining RICS status is the recognised mark of property professionalism.
Our Services
LETTING SERVICE WITH RENT COLLECTION
This is similar to Full Management but without some key components, which not all landlords require. See the summary in our Landlords Guide for full details. If a landlord decides at a later date to have further services, then these are still available but at additional cost.
FULL PROPERTY MANAGEMENT SERVICE
This is a complete management service where
Andrew Craig act on behalf of the landlord throughout the whole tenancy. The tenant’s point of contact is our admin centre and we will deal with all tenant enquiries. If a problem occurs then we contact the landlord to discuss and then resolve with the tenant. If repairs are required, the landlord can use their preferred contractor or we can instruct somebody who we deal with. The only extras are EPC’s, safety certificates and a small admin fee to cover the cost of tenancy deposit registration fees. We carry out a full inventory and a tenant check out visit to ensure all is in order. If there is a problem, we prepare the submis s ion to the deposit company on behalf of the landlord.
PREMIER FULL PROPERTY MANAGEMENT SERVICE
Get complete peace of mind with our Premier package, with rent cover included. This service includes all of the services included with Full Property Management plus Rent Warranty, legal fees and our court attendance fees.(Terms and conditions apply and our court attendance is for cases heard in the North East of England). In the event of the tenant not paying rent, then the Warranty will pay the rent to us on your behalf. If you require this service, then our referencing company will provide the rent warranty. You cannot request this service after the tenancy reference application has been submitted.
If you have any queries regarding the level of service which suits you best, then please call us to discuss fully